Privacy Policy

Last updated: September 2026

Information We Collect

We collect information you provide when registering (company name, email, DOT number, phone), service expiry dates you enter, documents you upload, and usage data to help operate and improve the platform.

How We Use Your Information

We use your data to send compliance deadline reminders, provide access to guides and agency directories, operate and improve the platform, and send you industry news you opt in to. We do not sell your personal information.

Data Storage

We use reasonable administrative, technical, and organizational measures intended to protect your data, including encrypted document storage with temporary signed URLs for access. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Notifications

By providing your phone number and device token, you consent to receiving push notifications, emails, and optional SMS reminders as configured in your account settings. You can disable any channel at any time from your notification preferences.

Third-Party Services

We use third-party providers to operate the platform, which may include: Stripe and/or Lemon Squeezy for payment processing, Firebase for push notifications, Twilio for SMS, and a cloud storage provider for file storage. Each provider processes data under its own privacy policy and terms; we encourage you to review them.

Data Retention

We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account at any time; we will remove your data within a reasonable period thereafter, except where we are required or permitted to retain certain records by law.

Your Choices

You may access, update, or request deletion of your personal information at any time from your account settings, or by contacting us. Depending on your location, you may have additional rights under applicable privacy law.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.

Contact

For privacy questions: privacy@haulguardpro.com